An asbestos removal company reached out to Collect A Debt for assistance with collecting an unpaid invoice amounting to 3,500 AUD. The debtor, an individual homeowner, had contested the invoice, claiming that the charge should have been closer to 600 AUD. This dispute stemmed from a misunderstanding of the costs associated with the removal and disposal of asbestos, a process requiring specialized handling and adherence to strict regulations.
Our team began by thoroughly explaining to the client the procedural requirements and costs of pursuing the matter through legal channels. Based on the details of the case, the client instructed us to take the issue to the ACT Civil and Administrative Tribunal (formerly known as the small claims court).
After a series of tribunal appearances, our team successfully presented evidence that substantiated the original invoice amount. The tribunal ruled in favor of our client, awarding the full amount of 3,500 AUD, along with additional lodgment fees and interest. This outcome not only ensured the client recovered their due but also demonstrated the value of perseverance and proper representation in smaller claims.
This case highlights our commitment to securing justice for clients, regardless of the amount in question, by leveraging the appropriate legal avenues.
